Tickets ». Register now to know when tickets for the upcoming event are on sale! We will inform you as soon as Date and Location are published. A legal relationship is based on the purchase of tickets exclusively between the buyer and the organiser. Tickets are sold online via autonomous booking offices ticketing agencies as well as at the box office. A redemption or cancellation of the purchased tickets for a refund of the ticket price is not possible.
A statutory right of cancellation with regards to purchased tickets does not exist. If the organiser is unable to organise an event on the planned day owing to force majeure particularly caused by the weather , due to lack of regulatory approval or other unforeseen circumstances over which organiser has no control or cannot provide necessary security for the visitors on the planned day or on the planned location or if it is not feasible for the organiser to organise the event after due consideration of the interests of all the parties, the organiser shall reserve the right to cancel , postpone or displace the event.
The organiser shall inform the buyer about the cancellation or the postponement of the event at the earliest via its website www. In case of an event cancellation, the buyer is entitled to get full refund of the ticket price excluding the booking fee. The organiser points out explicitly that the processing can take up to 4 weeks. In case of cancellation or the postponement of the event for which the organiser shall inform the buyer at the earliest either via E-mail or via its website www.
A claim of rescission from the contract and refund of the ticket price excluding the booking fee exists only if the postponement is unacceptable for the buyer, in the event of postponement for more than 16 months of the date of event.
An event shall be considered cancelled due to the reasons cited in the Section 4 within the first 60 minutes of the official start time printed on the ticket. In case of later termination, the event is considered to be carried out with the effect that the buyer is entitled to a refund with regards to the ticket only if the termination is caused intentionally or through the gross negligence of the organiser or his legal representative or an agent. Indemnity claims by the buyers due to cancellation, postponement or termination of an event shall be excluded in accordance with the Section 4, unless the organiser, its legal representative or an agent has caused the cancellation, postponement or termination intentionally or through gross negligence.
