Please reach out to a Guest Services staff member for inquiries regarding disability services while at Oakland Arena. Visit our Accessibility page for more information. Please contact any Oakland Arena employee for assistance or call and press "0" to be transferred to the operator. Alcoholic beverages are available at concession stands, beverage carts, and clubs throughout Oakland Arena.
A valid government-issued photo ID is required to purchase alcohol. Service dogs assisting guests with disabilities are permitted inside Oakland Arena. When purchasing your ticket s , please let the Ticket Representative know that you have a service animal. Assistive Listening Devices are available at the First Aid station located on the main concourse behind section If service for a hearing disability or visual impairment is required during an event, please contact the nearest Guest Service Representative.
Guests needing materials, special accommodations or services should make such a request to the ADA Coordinator at least 10 business days before the event. The ADA Coordinator may be unable to accommodate such requests made less than 10 days in advance due to time and coordination constraints.
Bags larger than 14"X14"X6" and backpacks of any size are not allowed inside Oakland Arena. Banners and signs are permitted on a show-by-show basis as long as the information contained on them is not politically, religiously, or commercially motivated, do not carry obscene messages and do not interfere with the sightlines of other guests.
Oakland Arena Guest Services Representatives reserve the right to ask any guest to remove a sign or banner from Oakland Arena. At times banners and signs may not be permitted due to the request of the artist performing. Please check the event page to ensure your banner or sign will be permitted for that event. Visit BART's website for more information. Oakland Arena's Box Office hours are: Wednesday from 12 p.
