The Americana at Brand proudly offers an array of five-star services to ensure every visit is an enjoyable one. For any assistance, please visit Caruso Concierge or call us at Our Concierge team is available to assist with any task.
This complimentary resource offers guests the ultimate convenience, from gifting and shopping assistance to travel and meal reservations, as well as one-of-a-kind event planning. Our porters are happy to help take the weight off through hands-free shopping.
Caruso Concierge can secure dining reservations for The Americana at Brand or elsewhere in the city, as well as arrange transportation and plan guest vacations. Our Caruso Concierge has access to many of the most popular concert and event venues as well as theme parks, attractions and tours across Southern California. For theme parks, attractions and tours, please visit the website linked here.
Guests will not be charged as long as items are returned at the end of their visit. We are happy to work with guests to enhance their overall stay in Los Angeles. Caruso Concierge will book hotels, make reservations and recommend nearby attractions. We can also provide guests with bilingual services at the desk, plus dozens of languages through KIPSU texting service. Our Mastercard Gift Cards make a perfect gift for corporate incentive programs and special holidays.
Purchase fees apply per card. No ATM use. Funds do not expire. Not redeemable for cash, except where required by law. Additional limitations apply. See Cardholder Agreement for complete details.
