The General Directorate of Residency and Foreigners Affairs in Dubai has announced the results of the "Video Call" service's first phase, which was launched on January The service has received an overwhelming response with over , calls, and it has proven to be highly effective in addressing various types of requests related to financial services procedures, golden visas, humanitarian cases, legal advice, establishment services,naturalization matters, real estate investor procedures, entry permits, investigations,properties investors , residents and citizenship.
Brigadier General Hussein Ibrahim, Assistant Director General of the Institutional Support Sector, highlighted the benefits of the "Video Call" service, stating that it enables individuals to complete transactions and submit documents remotely. This is made possible through visual, direct, and interactive communication with the responsible employee, eliminating the need to visit in person. Ibrahim added that this innovative service offers all types of customers the convenience of completing their requests from the comfort of their homes or offices.
The service guarantees high efficiency while minimizing effort and time through direct visual communication with the employee in charge of updating data or providing any necessary information. This link will direct you to an external site that may have different policies for use of content and privacy than the site of the General Directorate of Residency and Foreigners Affairs - Dubai. Please note that GDRFA Dubai do not manage external websites linked from GDRFA Dubai website, therefore in some situations, the external website might open in different language than your preferred language, and users might need to switch to their preferred language on the external website itself.
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