Blog » Zuzi Fletcher. Czechoslovakian-born Zuzi Fletcher originally studied Economy Marketing Management before going travelling. Between and she studied Massage Therapy in Prague.
On a visit to Belfast to see a friend she met her future husband and decided to set up her own business, opening Crystal Spirit Day Spa in I start my day by checking all emails, Facebook and Twitter correspondence. I check Facebook and Twitter as clients regularly use these means to contact us to request appointments and ask questions. We find that Sundays are becoming very popular for those with busy career and family lives where Sundays are the only opportunity that someone may have to attend an appointment.
I arrive at the salon and open up and check and return all voice messages which may be left from the previous evening. I liaise with the local bakery which we use for cupcakes for hen and birthday parties, ordering the relevant items. I ensure that the wax is heating for treatments and that the champagne is chilling for any spa packages taking place. With a full range of beauty treatments — including manicures, facials, waxing and also 10 different massage options, including aromatherapy, antistress and hot stones.
I never have any day the same as the next. It also gives me the opportunity to work side by side with my sister-in-law, Rachel. We find the couples packages, which involve a range of massages —are particularly popular at the minute. Crystal Spirit Day Spa has been open for over two years now and I am still as passionate about my job as on the day I first started. The most important aspect of my job is to ensure that each customer leaves happy, whether they have come in for an eyebrow wax or a massage and spa.
My aim is that each client looks forward to their visit to the salon and feels the better for it when they leave.
