Buyer Rating:. My girlfriend and I could not be happier with the service Donna provided. We called her the night before asking if she could view houses with us over an hour away and of course she said yes!
We found our home that next day. She was there to answer any questions throughout the entire process day and night. If we or anyone we know ever look for a home in the future Donna Hertel will be the first call.
We were relocating from out of state to the Sacramento area and were referred to Donna through my husband's employer relocation program. Once we met Donna, we immediately felt at ease and trusted her. She was on top of everything and answered every phone call and text in a timely manner.
She was patient and kind in helping us through the process, which can be stressful at times. Donna was very friendly and professional from the beginning. She was always available when we needed to view homes or attend to home inspections. We enjoyed working with her and found her expertise incredibly helpful, especially since we were moving from out of state.
We will with Donna again for any housing needs we have in the future! In those few months, we were dissatisfied with our previous realtor. After a discouraging chapter of time, Donna came to our rescue via the USAA network referral program. Donna reached out to us very quickly and wanted to get to know what we were looking for in a home, location, and realtor. It was Donna's attention to detail, caring attitude and extreme devotion working after hours and on holidays!
