Mumsnet hasn't checked the qualifications of anyone posting here. If you have medical concerns, please seek medical attention. I would say lead the team around the person to come together and develop a plan for appropriate intervention and potentially provide part of it too, plan for management of setbacks as part of recovery and work with the person on reducing risky or self sabotaging behaviours, and plan for discharge when the goals the person and team has for their input have been met.
In reality some not all! They are meant to do regular check ins, be there if you need to ask anything or discuss worries. They can refer you to other services and sort out appointments with psychiatrist.
Care coordinators should be in contact at least once a month, but patients with a care coordinator are those who tend to require more intensive support. They should be the first point of contact for any queries about meds etc and there to provide support in a crisis, refer to the crisis team if necessary and liaise with the psychiatric if a meds review becomes urgent. They should also be able to organise and sign patients to support with housing or finances, or refer within the team to occupational therapists, peer support workers or anything else that they believe might be useful.
I am very lucky and have had three very good care coordinators, who have all provided me with a huge amount of support, particularly when I have been I crisis. During those times I have had multiple contacts with them each week and it was a real life line. Even though I have ended up under the crisis team a few times, it has made a real difference having someone who knew me liaising with them.
I'm sorry if your experience is different, but when the job is done properly they can have a real impact. He had his handover meeting from Cahms 1st Dec.
