Get answers to common questions raised by customers just like you. Some of our most popular tasks can be completed online. Information about our Autoplan payment plan and how to sign up. If you have questions about moving your vehicle to B. Lower Mainland Rest of B. Hours of operation. In just a couple of clicks, you can book a road test or a knowledge test , access your driving record and update your address.
If your driver's licence is being mailed to you, use our online card status tracker to find out if it's on the way or still being processed. If you can't complete your task online, please book an appointment at a driver licensing office. If you are unable to book an appointment, can't complete your task or find the information you need online, or have questions about licences and IDs, road tests or knowledge tests, try calling us.
Please note that our online booking tools feature the latest booking information. Our contact centre team are unable to provide any additional dates or times. Wherever you are, you can report your claim online 24 hours a day or by phone from 8 a.
Online Report a claim online. When purchasing a vehicle, we want to help you make an informed buying decision. For a small fee, you can find out the damage or claims history of a vehicle you're thinking of buying. You can order your report over the phone Monday to Friday between a. Online Get a vehicle history report online. If you have questions about a bill, including discounts or surcharges, or a refund, call us:.
If you've received a cheque in the mail from ICBC and don't know why, it could be:. If you have outstanding debt with us, please call Account Services. Hours Monday—Saturday 8 a. If you have any questions about our payment plan or how to sign up, please contact your Autoplan broker. You can pay a ticket by phone, in person, or by mail. You may also be able to pay your ticket online.
