Our clients are often at risk of feeling vulnerable and isolated; we take the time to provide thorough, empathetic in-home services that leave clients feeling comfortable, valued, and safe. We operate in line with the principles of Enabling Good Lives; our role as support workers is to empower our clients and give them the agency to make their own decisions about their care.
We see all of our clients as valued individuals, capable and deserving of choosing the lives they want to lead. Rather than prescribe care, we work with clients and their whanau to find out how we can best support that person to lead a fulfilling life. Our staff members are thoughtful and considerate and often go beyond prescribed care to make sure clients are safe and comfortable.
We believe little things - like a cup of tea, a hand with the dishes or making sure the house is warm and cosy - go a long way! We are dependable, responsible, and focused. Our team will always endeavour to arrive at a convenient time and provide the highest standard of care.
We accept all people as they are, for who they are. Every client is treated with respect, empathy and kindness. Our staff members genuinely care about their clients and enjoy building a relationship with them.
We go above and beyond to ensure our clients are left feeling safe, comfortable and valued. Our staff members are committed and take ownership of the work they do. We are often contracted to undertake specific tasks around home and community support services. In lay terms, this includes:. We also provide more flexible supports, for example:. Increasingly, clients have more choice and control over what they are able to request.
