This enables staff to focus on their primary task: providing an exceptional service to the wider community. Resolution Education has extensive experience in the development and delivery of customised De-escalation and Personal Safety Training within council and government departments. No matter the function or size of the department, we have a training program to fit. Our goal is to provide council and government employees with lifelong skills, giving them the courage, confidence and capability to de-escalate aggressive situations and protect themselves.
Occupational aggression, be it physical or verbal, has become a global problem across industry sectors. Difficult situations can occur in various settings within a working environment. De-escalation skills ensure staff have the necessary toolkit to protect themselves. We train personnel at all levels, from CEOs to junior staff members.
Our training is designed to assist each role and organisational level specifically, with tailored education relevant to and practical for your day-to-day operations. All trainees learn to reduce incidents before they happen, as well as de-escalate situations and prioritise resolution minimising risk of physical incidents. Face-to-face sessions are hands-on, with staff role-playing scenarios to best learn techniques in managing volatile situations. Resolution Education has a proven track record in successful delivery of the following in council and government settings:.
We work with a variety of government departments and councils, not limited to the following:. To enrol or find out more information please call or click the button below. Please complete the form below to register your interest in running a specially designed training to meet your company needs. When would you be interested in running the training? This month Next month Within 3 months Within 6 months. A confirmation email has been sent to email with further details.
We make every effort to ensure your enquiry is addressed within 24 hours, during business hours. De-escalation Training in Government. Customise Your Training Now. Enquire about customised training for your workplace. Active Armed Offender. Protective Intervention Training. Restraint Training Australia. Conference Packages Australia.
