Official websites use. Share sensitive information only on official, secure websites. Email: klemanc uncw. There is substantial evidence that patients are not as successful as they and their providers would like. To provide a complete view of patient work by utilizing the human resources management practice of job analysis to develop an initial job description for patients suffering from chronic illness.
Study design was descriptive qualitative with analysis aiming to identify those reoccurring ideas from the data. Thirty patients, with at least one chronic illness, in three focus groups were assembled for this study. Verbatim recordings and notes were used to categorize the data provided.
Five coders analyzed the data independently, and jointly met to discuss the themes identified. Demographic data was collected via surveys. Relevant knowledge, skills, abilities KSAs and other resources were identified that are necessary for patients to effectively perform the five job duties. Knowing the duties, their associated tasks and KSAs, and resources required to perform those tasks enables patients and their providers and advocates to better identify ways to assist, relieve and encourage these patients in order to maximize patient success.
It is unlikely that providers, patients and their advocates, fully grasp the scope and nature of the tasks, duties and responsibilities involved in this work, or the knowledge, skills, abilities KSAs and other resources required to successfully navigate it. Moreover, given their different perspectives and experiences, it is even less likely these parties similarly prioritize various aspects of the work. The situation is further complicated to the extent multiple providers and diagnoses are in the mix.
By clearly delineating the scope and requirements of this work, health care providers and patient advocates can begin to identify innovative solutions for helping their patients better manage a difficult yet necessary set of tasks. Thus, the aim of this study is to provide a more complete and practical view of patient work by looking at the work of managing a chronic illness through the eyes of the patient as if it were a job.
