Click our tabs below for everything you need to know before attending a show with us! All bags will be searched prior to entry. Bags that are not clear will be subject to additional search. We do not allow overnight parking. Cashless payments are encouraged for ticket purchases at the box office. All our events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print. For more information on mobile entry, click here.
The box office is open only on show days. On show days, the box office will open two hours before doors and remain open through the event. The box office can sell tickets for most events. We accept major credit cards. Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void and therefore not valid for entry. We recommend purchasing tickets directly via our box office, Ticketmaster or Live Nation only. We have handicapped accessible seating available on a raised platform inside the venue, with a ramp to allow wheelchair access.
Seating on this platform is available on a first come, first served basis, and we recommend that guests who require ADA seating arrive early to the venue. Please let our ticket takers know you need ADA seating once you arrive, and a member of our team will escort you to your seat. If you have any questions, please contact us at The most convenient way to purchase tickets is through www.
The box office at The Ritz is open on-day-of-show starting approximately two hours before door time. We look forward to seeing you at our next show at The Ritz. Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void. We cannot access purchase information from a third party vendor. Weapons items of any size or any kind or items that may be interpreted or could function as weapons are explicitly prohibited , alcohol, drugs, laser pointers, skates, wallet chains, spiked jewelry or belts, banners, backpacks, flyers, beach balls, Frisbees, outside food or beverages, or any item deemed unsafe by venue staff.
Fireworks of any kind are not permitted into any show. Purses and bags will be searched upon entry. There is parking available at the venue, as well as in a gravel lot located across the street from the venue. Premier Parking is also available for most shows to park closest to the venue! If you notice you are missing an item during a show, you can check with any member of our staff to see if we have your item.
