Amentum provides all required job training for qualified candidates. This position is an on call casual team member. On Call causal employees are expected to be available all five days, Monday through Friday from the hours of am to pm for substitute coverage as needed at the site. All efforts are made to notify On-Call personnel in advance of the site on call needs, however, occasionally employees are notified the night before or day of.
Interested candidates must meet this availability. The On-Call position is a perfect fit for candidates with flexibility, seeking supplemental income and for those who still want to be active in a work environment without a committed schedule. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs. Provide front-line customer service as representatives of Amentum and on behalf of the United States Government.
It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, display a cheerful and inviting demeanor, smile, manage the applicants with sensitivity, courtesy and ensure the applicant is treated with respect as a customer of the USCIS ASC.
Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times. Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC. Utilize crowd control barriers stanchions or rails to ensure a safe and organized entry into the facility.
Visually inspect applicants and their belongings prior to allowing entry into the facility. During national pandemics or other health crisis, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements. Conducting periodic facility checks both interior and exterior reporting any concerns to the Site Supervisor to manage. Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.
